Business issues that ABM Cloud's Dark Store solves with ease
Lack of additional sales channels
Manufacturers, distributors and retailers who work exclusively in the classic offline scheme are stymied by the impossibility of expansion without mounting costs
High percentage of substitutions
Due to the lack of a tool for controlling the balance of goods and promptly updating the assortment for the customer, goods must be substituted in 20% of orders. In turn, this leads to additional workload for both pickers and the call-center
Inaccurate order picking
Lack of zone and control of order picking. The customer receives an incomplete order or some items are added to the order erroneously. This has a negative impact on the customer experience
Excessive paperwork
Without automation of warehouse and logistics processes, all documentation on Dark Store operations has to be maintained in Excel spreadsheets and that means a lot of paperwork. This leads to problems with process integration and errors in order collection and delivery
High aggregator fees
When you go online using an aggregator, a significant percentage of your income goes to pay for its services
New opportunities when moving online
Diversify risks
The market is changing super fast and only flexible businesses can actively develop in times of change. A diversification of risks will allow you to quickly adapt to new conditions through additional channels and suffer fewer losses at the same time if the main income channel encounters difficulties
Additional sales channel
With AMB Cloud's Dark Store, you can create a strong sales channel with minimal costs and launch in just 6 months
Expand your coverage area
Delivering products within the radius of your warehouse will cover a larger territory and attract new customers
Increase margins
Improve order picking accuracy. A 70% increase in picking quality will increase your business margins by 4%
Optimize your delivery process
Automate your logistics processes to increase profitability and reduce shipping costs by up to 20%
Attract more multichannel shoppers
Among customers who use online and offline channels to shop, the average revenue per customer is more than twice as high as that of those who shop through a single channel
The effects:
Dark Store Tools
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Managed warehouse: acceptance, shipment, storage, picking of goods
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Automatic planning and grouping of orders, selection of containers
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Online warehouse balances
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Online picking in the warehouse and on the sales floor
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Creation of route sheets
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Selection of weight products from the sales area
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Picking goods without scanning (tablet and DCT)
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List of available routes
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Displaying the route on the map
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Automatic distribution of orders between couriers
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Confirmation of readiness for the route
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Acceptance/rejection of the route for the specified reasons
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Delivery / partial delivery / non-delivery due to customer refusal of the goods
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Order tracker
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Sending a check to the customer
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